QUALITY POLICY

As the General Secretariat of Balıkesir University, our quality policy is to contribute to the institutional goals of our university through an administrative service approach that complies with legislation and ethical principles, and is characterized by transparency, efficiency, and openness to continuous development.

In this context:

• To establish a participatory and competent administrative structure by supporting the professional development of our staff.
• To adopt the principle of effectiveness, efficiency, and continuity across all service processes.
• To create a solution-oriented and accessible management structure that prioritizes stakeholder satisfaction.
• To conduct processes that are open and accountable to both internal and external audit mechanisms.
• To embed continuous improvement as a corporate culture by adopting quality management systems.